Work-life balance: policy management
The third step managers should take is to convey all the company’s policies properly. Managers should openly, clearly and transparently make the range of policies that the company offers known.
Recent studies state that many employees in large organizations are not well aware of their own company’s flexibility policies —lack of communication—, and if they are, they often perceive that these (generic) policies are not aimed towards them —lack of legitimacy—.
The role of a manager who wants to promote a real work-family balance is to be an active and proactive spokesperson for such policies.
Work-life balance: role model
It’s the most compromising point. In order to promote a real work-life balance in the team, would it suffice to provide emotional and instrumental support and a good management of the existing policies? Or is it necessary to act as a role model as well?
Most pieces of research suggest that the latter point is crucial. It is not enough to listen, solve, and manage policies. The manager must be an example to follow in terms of flexibility policies. The supervisor-subordinate relationship is never completely symmetrical, and it is very difficult to successfully promote balance if the person making that invitation works overtime.
Managers must be aware of their preponderant role in organizations. Many employees aspire to similar positions, and they feel that this should be the right path to follow. It is very difficult to become a green light in work-life balance if one is not an example to follow.
Similarly, being an example to follow in conciliation policies is not enough for the team to enjoy a real balance, as workers can think that the manager enjoys said benefits thanks to his position. For this to happen, it is necessary that exemplary managers continue to offer emotional and instrumental support, and effective policy management.