Within the professional sphere, a distinction can be made between two types of perfectionism at work: positive and negative. Adler already warned that perfectionism can be dysfunctional, as one constantly compares oneself to an unattainable ideal, generating a potential feeling of inferiority.
From this first dichotomy, other conceptualisations emerged in the literature such as “perfectionist strivings” versus “perfectionist concerns”:
- Perfectionistic strivings are individual efforts towards perfection, always oriented towards oneself and not towards others, and where the weight is on one’s own intention.
- In the case of perfectionistic concerns, they occur when there’s excessive preoccupation with mistakes, when perfectionism is socially prescribed and when negative reactions to imperfections arise.
Therefore, in organisations, and indeed in any environment, three profiles may exist according to this model: non-perfectionists, intention-based perfectionists, and concern-based perfectionists.
The studies reviewed report that concern-based perfectionists exhibit job strain, low job satisfaction, low commitment, low efficiency, high levels of fatigue, anxiety, and stress. In addition, they do not achieve their goals.
In the case of intention-based perfectionists, the results are better: positive thinking, commitment to the organisation, high level of job satisfaction, sense of achievement, or effectiveness.
At the intrapersonal level, where the implications of perfectionism with others are measured, the results were also worse for concern-based perfectionists than intention-based perfectionists, with worse levels of work-life balance and conflict with partners.
Keys to positive perfectionism at work
Further research is needed because, although the results are clear, people are fragile and complex and the influence of today’s culture on our understanding of ourselves shapes our behaviours. There are many questions to be answered. In the meantime, these new studies leave some implications that may be useful:
* Organisations can make an effort, using validated scales and tests, to understand the profile of their workforce, distinguishing between non-perfectionists, perfectionists by intention, and perfectionists by concern.
* Organisations can examine whether their culture invites perfectionism, and whether it is a perfectionism that adds (perfectionist intentions) or a perfectionism that subtracts (perfectionist concerns).
* Researchers, together with organisations, should make an effort to go beyond the personal implications of perfectionism, and look at the team and organisational implications of perfectionism.
* For those perfectionists out of concern, although it’s not an easy task, they could work to avoid excessive focus on unimportant decisions motivated only by the need to constantly exceed the expectations of others, which, contrary to what we may think, ends up being a behaviour that is the enemy of productivity.
The intention to be better and to do things in the best possible way will always be valued as something positive. But when it comes to being a perfectionist at work, we cannot let this impulse make us feel insufficient. Controlling it will be key to achieving good results, both organisationally and personally.